Player Tracking

 

Overview

With TableScanner™ Player Tracking module you can recognize and individually approach your best players and reward them according to their spend. You can also extract the information that can help you build a useful players database for efficient CRM. You can track players on all types of table games with substantial accuracy and minimum manpower. You can easily track players’ Bets/Handle and as a consequence theoretical Loss/Win.

In order to integrate the information about players, you have the possibility to track their Drop and Actual Loss/Win. Using TableScanner™ Player Tracking module you enable your personnel to spend quality time with each and every segment of your players. TableScanner™ Player Tracking module is ready to interface with some third party HW. For example, with optional integration of chipper machines, you can completely automate tracking of your players on American roulettes and reach maximum accuracy in players’ evaluation.

Apart from gaining substantial advantages in the relationship with your players, TableScanner™ Player Tracking will also help you manage your table department more efficiently, build better relationships with your sales agents and increase profitability. Integrated Multi-site functionalities of all TableScanner™ modules enable your to control all your venues in real-time directly from your Head Quarter.

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Highlights

  • Up to 99% accurate tracking results on American roulettes using SHFL chip sorters
  • Up to 80% accurate tracking results in “manual mode”
  • Complete integration of players performance results on slots and tables
  • Fast and simple Log-in/Out of players with RFID membership cards
  • Instant view of players’ main data directly on each gaming table
  • Possibility to track players without membership cards

 

Key Features & Benefits

  1. Reward players with points earned by play (type of game, location, time period…)
  2. Create time specific promotions and reward prizes
  3. Issue and track redemptions, coupons and comps
  4. Do a full comp and points analysis
  5. Segment players by different parameters
  1. Query players database by specific marketing criteria and direct mail your players
  2. Associate a player to a charter bus or junket group and track agent commissions
  3. Fair comps policy on slots and tables
  4. Players are recognized and approached individually
  1. Optimization of marketing budgets
  2. Extensive users manuals
  3. Self service points redemption kiosk
  4. Indestructible RFID technology

 

Technical Info

 

Hardware

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sl2

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Pannel PC with RFID Cards Reader
8-inch colour LCD touch screen for management of all cash and credit transactions directly on the gaming table, including registration for dealers and players.

3-Beam Laser Ball Reader
Super fast and accurate reading of winning number on any type of roulette wheels, including those with double zeros.

29-inch Winning Number LCD display
Single or double-sided displays games results, statistics table max and min and multimedia.

 

Compatible 3d party hardware

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SHFL Easy Chipper

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SHFL One2Six

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Abbiati Roulette Wheels

 

RFID Players Card

RFID (Radio Frequency IDentification) Players card is reliable, secure and easy to handle.

Card technical data:

ISO: EM4100-EM4102
Standard frequency: 125 kHz

Length: 85.60mm     Width: 53.98mm
Thickness 0.76mm     Angles apex: 3.18mm

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Architecture

Floor & Users Network

For security reasons, there are two floor networks connected to Floor Server: Floor Network and Users Network. Gaming tables and Floor Server are connected over the ethernet into a Floor Network. PC workstations for Cash Desk, counting room and back office are connected over the ethernet to Users Network. These are reliable, simple and affordable solutions using UTP Cat5/6 cables. The Floor Network includes also switches to combine Cat5/6 cables from gaming tables to stream the information into one cable connected to the Floor Server. The Floor Server supports an outgoing communication line for remote access to provide support and maintenance.

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Software

All Advansys TableScaner™ software modules are designed to work within the MS Windows operating system to offer totally user-friendly environment.

Each system user can access the software application with his own username and password, which define his system permissions. These permissions are predefined by upper management and can be defined for a single user or group of users. This means, different individuals and different working positions can access to different parts of Player Tracking software.

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TableScanner™ Player Tracking software application can be installed on any MS Windows based PC (minimum operating system requirement is MS Windows XP Pro, but works fine also with MS Windows Vista and MS Windows 7).   Player Tracking software is installed on all Player Tracking PC workstations, but can be installed also on slots, tables, marketing and surveillance Back office PCs.

Users can access the application from almost anywhere, simply using a VPN (Virtual Private Network) connection.

 

Server and Database

For installing TableScanner™ Player Tracking module there is no additional server and database needed as it runs on same Floor Server and Database as the basic module Accounting & Cage.